MOVON

LEGAL NOTICE & STORE POLICY

Effective Date: 10/06/2026

Business Name: MOVON
Address: India
Email: shalaksconsulting@gmail.com

MOVON is an online e-commerce/dropshipping store offering products across various categories, including pet products, baby products, clothing, jewellery, accessories, and other lifestyle products.

1. PRODUCTS & ORDERS

We make reasonable efforts to ensure that product descriptions, images, prices, and availability shown on our website are accurate. Product colors, packaging, dimensions, and appearance may vary slightly from images displayed online.

Orders are subject to product availability and successful payment. MOVON reserves the right to cancel an order in cases such as product unavailability, pricing errors, suspected fraudulent activity, or circumstances beyond our reasonable control. If a paid order is cancelled by us, the applicable amount will be refunded.

2. SHIPPING

Orders are delivered to the address provided by the customer. Delivery times are estimates and may be affected by courier delays, weather, holidays, incorrect addresses, supplier delays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery and contact information.

3. RETURNS & REFUNDS

Customers may request a return within 10 business days of delivery, subject to product eligibility and applicable law.

Products should generally be unused, undamaged, and returned in their original condition and packaging. Certain products may not be eligible for return where permitted by law, including personalized, perishable, hygiene-sensitive, or otherwise non-returnable products.

For products that arrive damaged, defective, incorrect, or incomplete, customers should contact us as soon as possible with the order details and suitable photographs/videos as evidence.

Approved refunds will normally be processed through the original payment method or another appropriate method.

4. DROPSHIPPING

Some products may be fulfilled and shipped directly by third-party suppliers, manufacturers, distributors, or logistics partners. Accordingly, packaging, shipping origin, courier, and delivery times may vary.

5. CUSTOMER INFORMATION & PRIVACY

We may collect information such as your name, contact details, delivery address, and order information for processing orders, delivering products, providing customer support, preventing fraud, and complying with applicable law.

Relevant information may be shared with payment processors, shipping companies, suppliers, fulfilment partners, and other service providers where reasonably necessary to complete an order or operate our business.

6. DISCLAIMER

MOVON does not guarantee uninterrupted website availability, error-free operation, or exact delivery times. Nothing in this notice is intended to exclude or restrict any consumer rights or protections that cannot legally be excluded under applicable Indian law.

7. GOVERNING LAW & CONTACT

This policy is governed by the applicable laws of India. Any dispute will be handled subject to applicable Indian law and the jurisdiction of competent authorities/courts.

For questions, complaints, returns, or refunds:
Email: shalaksconsulting@gmail.com

MOVON reserves the right to update this notice when reasonably necessary to reflect changes in its business or applicable legal requirements.